Jewel-Osco

"I think maybe the worst Jewel location in the city. It's quit apparent that it's poorly managed and I've never seen such subpar customer service in my life. Go to a different location or better yet, just go to Marianos or Trader Joes"

"Really like their driveup service but sometimes they dont put the stuff right that I have had a few spills, nothing major but this last visit, was a whole bag spilled! Other than that, their products are culturally diverse which i appreciate because other places dont have these certain products."

"I honestly don’t know where to begin! Not only have I dealt with horrible customer service numerous of times but I’ve also experienced racial discrimination and harassment at this particular location! (Continuously!) Dealing with being followed from the moment I walk through the doors to the moment I walk out! I remember making a comment to an employee who kept following me LITERALLY from aisle to aisle. (Are you serious? Do you think I'm stealing?) Imagine yourself in my shoes, trying to peacefully shop and having to deal with the hassle of being harassed and racially profiled. Today an incident involving an employee in the meat department occurred and it wasn’t a pleasant experience. (Let me just say this, I have a video recording of this young lady admitting to throwing meat at me! YES! AN EMPLOYEE!) I approached a manager to share my concerns about what has just happened! He was dismissive and stared at me like I was just nagging (it was obvious that he didn’t care) The lack of professionalism at this store is disappointing and UNACCEPTABLE! To be treated like a pheasant or anything less than a human is distasteful and cruel! I am posting this review in hopes to bring AWARENESS to management, corporate and the owners of this company! Your support and help is needed! This CANNOT continue to happen without anyone being held accountable for their unprofessional behavior. Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude! NOT, discrimination, disrespect and aggression towards customers!!!"

"Cart full of groceries and these smart ones decided to grab my cart from the aisle and start putting items away. After I caught an employee with it they proceed to tell me they thought it was abandoned and they moved it up front where it’s been sitting for 5 minutes. I went to look for dog food brand and couldn’t find it.. and of course it’s up front for 5 minutes.. I WAS SEARCHING THE STORE FOR IT!!!"

"Excellent, clean store and well organized. Has plenty of self service check out aisles. Expensive store, but ALL groceries all over the city are nowadays. That's just inflation for you. I saw two geese playing in the Jewel parking lot mid May, 2023 and had to photograph that. Jewel at Elston and Addison."