Mariano's

"I had a wonderful experience. I was helped by many but specifically a very welcoming, knowledgeable, patient and enjoyable employee with their wide variety of cheese, meats, crackers and some other items. Ian gave me and my significant other a wonder experience (and hope im remembering his/their name correctly). I really appreciate the enthusiasm and patience and I wanted to somehow express my gratitude as it was the first time trying to make our own charcuterie board- that turned out to be absolutely delicious!!!"

"The blonde woman working the self check out line around 3:10pm on Dec 29, 2023 was really rude and addressed me in a belittling manner. Needs to work on her communication skills with younger people, I’m 24 and younger-looking, yet she was talking to me like I was some clueless child, but at the same time, she was super nice to the older customers. Not an OUNCE of politeness nor a greeting was presented, just profound rudeness. I would also like to add, the red haired gentleman with the glasses working on the floor was SUPER NICE and even offered to grab me a basket when my hands were full! Truly a kind and thoughtful soul, so thankful for him! Will be coming back due to his kindness and excellent service."

"Six years ago I would give 4 stars. Currently shopping at Mariano’s is disappointing to see the front end cashier Andrew totally disregard a customer when they were thanking for the honoring of an expired sale price that was not taken off. And then for them to call security out on the floor after their disregard displayed the worst type of customer service there is for a prestigious and prominent Retail store of the area. Make you wonder about the standards and expectations of the employee that is currently acceptable."

"Shopping at Mariano’s use to be pleasant for me until last Saturday. I purchased a few items and went to the cafe to prepare a package to send off at the post office. I bought a cup of coffee and ate a few of my white chocolate macadamia cookies while I prepared my package. When attempting to leave the store my cart was stuck in the door and it would not move forward or backwards. Apparently there is an electronic device on the cart that is attached to the receipt. I went through the self service register but did not pick up my receipt. So the electronic device on the cart thought I stole my groceries, and would not let me leave the store. A manager helped pull the cart back in. We went back to the register I used, to print out a duplicate receipt. Well they could not print one, but the girls remembered me and said I could go. I told them I wanted them to print the receipt and tell me why this happened. I was told that after you purchase your groceries, you have a specified amount of time to leave the store. But no one on the front end told me that and they knew I was going back to the cafe. The manager did not know why I was retained! Make sure you grab your receipt if you go to the cafe! Or just leave the store promptly to avoid being subjected to embarrassment."

"Always a great shopping experience. I find something new to try each time I step in. Found poke bowls to try this time. Prices are competitive and my family loves the food so much that we eat everything we purchase, nothing sits for days in the refrigerator due to lack of interest. Beautiful and colorful flower arrangements to brighten up snowy winter weather."