The Melting Pot

"Our last visit to a Melting Pot was over 10 years ago. The concept is interesting however on our last visit they were slow and inattentive which is why we haven't been back. We just finished our meal and nothing has changed in the past 10 years. We were there for almost 4.5 hours, in that time frame we got 1 refill on our drinks and were told that was because they ran out of cups. You would think by now they would have figured this out. The food is great but not worth everything else. If we ever come back it will be just for dessert."

"We were a party of 5 and had a reservation for 8:00. We arrived early and the hall was packed with people waiting. We were told they were running behind but we waited an hour passed our reservation time. We are starving by this point. If you want to cook your food on the grill or cast-iron, that option is not available, you can only boil it. Our entire order was taken and then after dinner we were informed there was no chocolate for dessert. We were told we would be comped for the dessert portion of our meal or be given a fondue dessert coupon for a different day. Some people in our party chose the option for the coupon because our waitress said it didn’t expire, but upon receiving the coupon it did have an expiration date. You would think that when you have a reservation they know how many people to prepare for and they take your order at the beginning, they would know how much is needed to prepare for ahead of time. No chocolate?! The entire reason people come to this restaurant is to melt this into the pot! Going to a place like this you expect an experience and we definitely did not get a good one and spent almost $400! The only positive was the bartender he did a great job."

"The food was great like it is at other locations. Love the gluten free options as well! Our server was very nice, everything took a while, but it was pretty busy so understandable. However, by the end of the dinner the smokey haze was getting a little out of hand. There definitely should be some better ventilation for all of the smoke that comes from this style of cooking."

"My original perception was blown out of the water once I was paired with the most phenomenal waitress! Lisa’s service was fun, insightful, and I couldn’t have requested anyone best to deliver such exquisite taste through out the full experience. If you’re looking for intimate yet inviting environment with perfect cocktails and food just right… make reservations at The Melting Pot and ask for Lisa. You won’t regret!!"

"Went for a family members birthday. A wonderful way to spend 3 hours and a great 4 course meal. The cheese portion is my favorite. The beer cheese was awesome. Tasty spinach and artichoke cheese. Yummy cesar salad. The grilling option was my favorite. Coq au Vin was good. To finish with flaming turtle and chocolate peanut butter was perfection."