Tips & Toes Spa 2368 Essington Road, Joliet, IL 60435

"This is usually my go to place but it’s ridiculous that only one person knows how to do waxing. We walked in and the place had one customer! There were 4 employees sitting and playing on their phones. We needed our eyebrows done the man told us to wait.. after waiting 10 mins we walked out and came to the mall. Also they changed their prices just a heads up before you go!"

"Cost was a bit high, very kind people working but I wasn't happy with my nails which started to chip the next day ( I got no chip polish)"

"My friends swear by this spa, so I made a pedicure appointment with holly (my friends told me everyone else rushes). I called ahead and made sure holly was available at 4:15, they said yes. When I got there I sat in the lobby for fifteen minutes and then another 25 minutes with my feet in water. I was just about to get up and leave when holly came over and said “she’s going to work on you”. Needless to say I was late to my party (I was finally serviced at 4:55). I don’t think I’ll be returning. It would have been fine if I wasn’t on a time crunch, and if the 4:15 call ahead would have been honored."

"went in to get a classic pedi with french tip, asked about how much is the upcharge for the french and the tech who seemed not happy that i wanted french tip. I had to ask for them to fix them a bit because the french was too thick and not all the nails looked even. I felt the need apologize for being difficult due to the techs demeanor. The pedi bowls do not get cleaned inbetween client nor do the techs tools. I saw the tech grab the tools she used on me, rinsed them in the water my feet were soaked in and put back in her cart. the last time i go there."

"Horrible service, I'm very upset with my no chip manicure previously to coming here I had gel fake nails. Which they guy that did my nails saw , he did his thing and left most of the fake nail under. I even told him you missed a spot and he said i was fine. He finished the last coat and asked me if I liked it and my response was no! he told me it looked good that you could not tell theirs lumps under!"