Hines Supply - Montgomery

"Charlie W was very helpful and on top of things. Would recommend to a friend."

"Holly is outstanding!!! Multiple orders placed without error, she is always on-time with estimates, orders, and delivery. The clients we send to her rave about her professionalism and timeliness. Our jobs are 40-50 miles from the location in Montgomery despite my many options for suppliers in the Chicagoland area I am sticking with Holly at Hines."

"Every time I call this company is like hitting a brick wall...they never replay back, never replying back with a qoute. Not helpful in any way. Worst costumer service that a dealer can provide."

"Were it not for the sales person I worked with, I would give Hines a much higher rating because the product was great and the delivery person was thoughtful and very helpful. Dealing with the front desk has been a headache. I wish you the best of luck if you need a returned phone call or email (even to take thousands of dollars of payment, which is strange!) I’m WEEKS into the return process on some excess lumber in our order. They’ve come and gotten their wood, but have yet to even answer me about our refund. I would choose another supplier next time."

"Update: 10/6/20 We decided to go with Hines Supply for our composite deck material. We chose the Moisture Shield line, it looked the closest to real wood to us. From quote to delivery Mike made it a great experience, and taught me as a beginner a few things. I'm almost finished looks great for my first deck. I attached a few pictures. Original review: Great place, Mike was very knowledgeable on the moisture shield product. He also was able to help with a few questions on tying in picture frame borders to the deck. It seems they sell every composite deck manufacturer available. I am getting quotes from them now. I left with a few samples. I will up date this review when I make my purchase to let everyone know how that process went."