Exdents Auto Body

"Randy is an AWESOME owner!!! Takes care of his clients without any issues. Victoria provides straight to the point feedback and information to keep clients in the loop."

"If I could give zero stars, I would! Absolutely DO NOT bring your vehicle here. They had my car for half a year and then returned it without the coolant attached. When the car broke down and had to be fixed out of state they refused to cover the charges for their mistake. The bill was $500 and they got an attorney involved instead of reimbursing me the $500 after the total bill was over $15,000 for what they were supposed to fix from the get-go. The owner will give you the complete runaround for months and your vehicle will not be fixed correctly. This place is an absolute dump. I wouldn't even go here to have my oil changed. DO NOT GO HERE!!!"

"I recently had an unfortunate experience with Exdents Auto Body, and I must say that their communication and customer service left a lot to be desired. From the very beginning, I encountered difficulties in getting my concerns addressed and receiving updates. Firstly, the receptionist's attitude was far from welcoming. When I called and went in to inquire about the status of my vehicle, I was met with indifference and a lack of willingness to assist. It felt as if my questions were an inconvenience, and I was made to feel like a bother rather than a valued customer. She constantly said she would call with an update but I guess the phone is broken as no calls were ever received. Furthermore, the lack of communication was incredibly frustrating. days would pass without any updates, and when I attempted to reach out to the shop, I was met with unreturned calls and unanswered questions. It seemed like they had no interest in keeping me informed about anything. To make matters worse, my interactions with Randy, were nothing short of disappointing. His unprofessional demeanor and dismissive attitude towards my concerns were unacceptable. When I tried to discuss some issues with the work, he brushed me off and even suggested that I was being overly critical. Overall, my experience with Exdents Auto Body was deeply unsatisfactory due to their poor communication and subpar customer service. The lack of transparency and the unhelpful attitude of both the receptionist and Randy made the entire process needlessly stressful. As a paying customer, I expected better treatment and a more proactive approach to addressing my concerns. I cannot recommend Exdents Auto Body based on this experience, and I will certainly be taking my business elsewhere for any future auto body needs. Good communication and customer service are essential in any business, and unfortunately, Exdents fell short in both areas. I hope they take this feedback constructively and work on improving their services to avoid disappointing other customers in the future"

"Exdents just completed a repair on my Range Rover and I couldn't be more pleased with their work. Randy and Victoria were excellent at explaining the process, communicating with the insurance company, procuring a part that no other repair shop could find, executing the repair and also assisted with securing a rental vehicle for me. The customer service and level of communication were exceptional. I highly recommend Exdents! Thank you Randy and Victoria!"

"This is the second time we have used Exdents and couldn’t be happier with the results. Randy did an excellent job matching the paint and doing a very professional job. Would definitely return and recommend them as well."