Metro Nails

"My first time coming and I explained my feet and how it should be done but this is what I got ......I won't be coming back here"

"My daughter experienced an unfortunate incident after a recent pedicure, resulting in a toe infection that required antibiotics. She contacted the salon for a refund. However, the resolution process was far from satisfactory. The nail technician, lacking in apology, insisted on removing polish from the affected toe before processing the refund. Despite my daughter's initial assumption that the technician only intended to inspect the toe, it became apparent that a complete polish removal was expected. My daughter did not allow her to remove all the polish. To her surprise, the technician issued a refund of $25, justifying the amount by the polish retained. Upon questioning the adequacy of the reimbursement, my daughter revealed the severity of her situation – having visited urgent care and being prescribed antibiotics. Only then did the technician reluctantly provide the full refund. The evident use of unclean tools leading to the infection, coupled with the lackluster customer service during the refund process, leaves much to be desired. Considering these issues, I advise seeking services elsewhere."

"Always a great experience! Have been coming every two weeks for a couple years now and my nails are ALWAYS perfect! Salon is always clean, staff is super friendly and remembers you. I LOVE the new setup with the colors and the dips on the walls, it looks so cool."

"I wish that the salon would have informed me on the quality of what I was getting. They charged me$45 for nails to last only a couple of hours. The paint is chipping off and it only has been a day. Very upset. And when I had let them know that the paint was chipping the informed me that they could redo it but I would still be charge"