Sally Beauty 359 West Stevenson Road, Ottawa, IL 61350

"DO NOT BUY YOUR CLIPPERS FROM THESE GUYS!!!!!!! Even if clipper is DEFECTIVE right out of the box if you use it on one guy they won’t return it - adding to my review went to buy some eco styler gel. It went from 11ish dollars for the big tub to 25 dollars. Over a hundred percent increase. Save you money shop Appleton barber supply. Or any other barber supply on line. Clippers and everything are $50-$100 cheaper no lie. Huge rip off here they do not want to help professionals out at all."

"I was recommended to buy a new product they have called strawberry leopard and this honestly didn’t turn out the way it was supposed to. Where I put this color that the saleslady recommended it ended up blotchy and miscolored and I am very disappointed. I have to buy a whole other color from there now because the color I was recommended turned out like garbage. Do not listen to the cashiers recommendations as it made my hair look worse when I knew I should’ve bought a different dye."

"Great work on my feet and very friendly. It’s hard to feel respected as a customer when you make an appointment and have to wait 45 minutes still. I understand you may get busy but don’t take walk ins in front me and my wife. It’s disrespectful, we wouldn’t have made the appointment if we didn’t have a schedule to try to keep."

"By far the best Sally’s I’ve been to and I’ve been to a lot of them but Shelly at the Ottawa Sally’s is one of the best employees there. She’s beyond helpful and kind and knows what she’s talking about. Every time I go there I hope she’s there because she’s just all around an awesome lady!!"

"The customer service I have experienced in this store today was phenomenal. The two ladies that helped me today was so great!!! They made me feel welcomed and helped me find everything I needed in the store!!! That was the best customer service experience I have ever received while shopping in Lasalle County."