Anthem Off-Road

"I ordered a Tuff Country lift from Anthem, I finally was able to get an appointment to have it installed this weekend 09/14/2023. The installer informed me that the kit was missing a hardware bag containing the upper control arm bushings and the bump stops as well as the sway bar relocation brackets. There is no customer service open on the weekends. I sent emails to Tuff Country as well Anthem. Tuff Country said they had the parts in stock but had to hear from Anthem before they could ship them. The garage is very busy so they understandably so had to increase the labor change for tying up the heavy lift. When I asked Anthem if they could give me a partial refund to help offset the increased cost, I was told that being that I bought the kit in May 2023 and they had to pay extra for expedited shipping on the missing parts they could only give me a 50.00 refund. I really don't think that is fair. Neither I or the installer are at fault if everything was in the kit to begin with this wouldn't be an issue. I was also told by Anthem that they were having trouble getting in touch with Tough Country. Both times I called Tough Country I got right through the customer service rep from Tough County provided the extension that Anthem needed to dial. Amazingly after I called and left a voicemail with the extension Anthem called back and said they just got through to Tough Country. I really thought that Anthem would be different after reading reviews and their support for first responders and veterans, and I am both. I encourage Anthem to have customer service available on the weekends. I also believe they should at least provide a partial refund for the massive inconvenience this has caused I will be without my truck for at least an additional 3 days or more not to mention the increased labor change. Update 10/18/23 I have been working with Joey from Anthem. He did provide a solution, after explaining my situation. Anthem requested Tough Country to overnight the parts. Apparently they didn't my parts will not arrive until Monday 10/23/23 resulting in lift fees of 100 dollars a day since Sunday 10/16/23 until the parts arrive. I can't blame the shop because of this it has cost them as well. Tough Country should address this"

"Awesome company and an even more AWESOME product. I LOVE my Anthem Outdoors Intimidators. In just 1 day i've had 3 people actually say, "WOW, those are some sharp rims". The buying experience was great and easy. I got my setup faster than I thought and the fit and finish was gorgeous. 1000% recommend Anthem Outdoors. I mean just look at my pictures. BAD TO THE BONE"

"Anthems were the first set of wheels I got on my first truck and they are all I have ever had since, I am now on my 3rd set of Anthems because I've switched trucks and I just love the black, aggressive off-road look they have. Their customer service is also amazing, you can call or email and actually talk to a real person who knows what they are talking about and they want to help you out. They are definitely a company that works hard for their customers and wants to produce unique, off-road wheels that last."

"I’ve owned two set of Anthem wheels and I can say they will continue to have my business in the future. They are a great company and are awesome people to work with! Their wheels look amazing and are super high quality! I highly recommend Anthem wheels to anyone looking for that special feature to just set off their vehicle!"

"Great company to work with. So far no issues with my wheels or the service. I had to call and a couple times I would get redirected to a number where the person was out, but when you talk to someone they are usually helpful and get you what you need (either an answer to a question, purchase, etc.). They will return calls and reply to emails. I am fairly new to the Truck side but Anthem was able to answer my questions and help me with all of my concerns. My wheels appear to be of very good quality. Good finish. Solid build quality. I’m very happy with my purchase. I purchased the A774 Instigators - Matte Black."