Melinda Jackson: Allstate Insurance 15150 Nacogdoches Road, San Antonio, TX 78247

"My experience has been amazing! Melinda and Kayla have been compassionate and easy to reach when needed. I am very happy with their service."

"Service has declined. Appears as if the staff is constantly new. Hard to establish a good relationship with the office due to that reason. Definitely not the same service as when I signed up a few years ago."

"Kayla has been so amazing and patient with us. We’ve been with Allstate since 2014 and our rates have gone up tremendously since then. I understand that it’s not the agency’s fault. However, Kayla assisted us with trying to get us the best policy that would help us save and be more beneficial to our insurance needs. She introduced us to the milewise program that Allstate offers and she answered all questions and heard our concerns. She was diligent with providing us our quotes and made sure that we were comfortable with moving forward with the program. Kayla, we just want to say thank you for everything! It’s because of you that we get to stay in the Allstate family! We are forever grateful for you!"

"Iv been with Allstate for about a decade. After recently going through a financial crisis I realized I lapsed on 2 months of payment. My policy was forcefully cancelled , the only way I found out was by logging in to get my policy card… I wasn’t notified by phone, email or even mail.. As a long time customer I expected to at least have some sort of notification that I was uninsured as I have been driving without insurance for the last 2 weeks and had no clue. I had no idea my payments were even declined since it’s been a hectic last 2 months. I had to search through my transactions to get a confirmation. Disappointed to say the least and will be going with State Farm for a full bundle with my house and auto. Do not call me to try and keep my service since no attempt to contact me was made previously, just wanted to share my experience."

"I had Allstate in Oregon, and when I moved to Texas, and bought a car, they made it extremely easy. It was very fast too. By the time we and the car salesman smoked a cigarette, I had my Oregon truck removed, full coverage on my new car, paid for everything, and had proof of insurance. Super happy with the service. Couldn't ask for anything more."