Wes Kochel Inc,

25800 S Sunset Dr, Monee, IL 60449, United States

"My son’s passenger side ball joint broke on his car which in turn ripped the axle out and sent his car into the oncoming lane of traffic and the completely disabled. He immediately called AAA motor club for a tow. After waiting over 3 hrs, AAA told him they couldn’t get him until 8:30 the next morning and he should call someone else. I called Kochel’s Towing in Monee for him and the gentleman on the phone dispatched a truck right away. The truck amazingly arrived within 17 minutes. The very friendly, polite and professional driver quickly assessed the situation. He winched the car on to his flatbed and removed my son & his car from a very dangerous location. He then delivered the vehicle damage free to our destination. I can’t thank Kochel’s Towing enough for their professionalism & rapid response time. Kochel’s was referred to me years ago by Al’s Truck Services who had been using them for over 30 years. He stated that they may not be the cheapest, but they most definitely are the best towing service he’s used and wouldn’t use anyone else."

"Tow service was excellent and the pricing as well was told would arrive in one hour and the arrived in 50 minutes I highly recommend"

"Absolutely worst towing company ever!!! Had a tow in 2021 had items stolen from my vehicle. When confronted threatened to have me banned from property Sadly November 2023 my boyfriend had his vehicle towed there. He needed federal documents out of his vehicle Called ahead to say we he was coming. Owners wife gave attitude over the phone. We arrive owner wife was rude from the minute we walked in the place. We get to vehicle to find documents. Only to find out owners wife had employees go through vehicle to look for documents. We than realized item had been stolen. When confronted they threatened to have a us removed and banned. We grabbed personal items that meant alot to us and a carseat. When leaving employees started shoving us. An employee who is well over 300 pounds pushed an 85 pound woman to ground."

"This buisness (if you can call it that after how i was treated) has got to take 1st place for worst tow company ever. 2 days after an extremely bad roll over car accident on the highway i was involved in, we went to go pay fees and give them the title. The second we were greeted we were met with the worst attitude I've experienced and being talked down to before i could even tell her what i was there for. Now not only am I in physical pain but something that should've been a nice smooth task turned into me having to argue with them even though I had all of the paper work and information needed. I hope to never deal with them ever again and I would never recommend to any family or friends. Maybe not even my enemies this place is a collection bin for terrible petty employees. In any future tow situation I will expressly ask for my vehicles to not be brought there. The older lady with Light hair and glasses should be fired on the spot and the same with the lady in her 30's. To be paid an adult salary and act/ talk and treat people like a teenager sounds like a dream. On top of everything they tried to cheat me by saying I only had one option to pay tow fees and then take the car myself, I'm disgusted by every interaction I had to have there I wish there was an option for 0 starts that would be more accurate to my personal experience. If you value your money or you wanted to be treated like a adult/ reputable customer don't ever go here. Save yourself a couple hundred dollars and grief"

"Horrible service, horrible attitudes! Claimed they never had the keys to my car after a wreck which they did. Driver left them in the car, they said the front door were locked. Charged me $75 for a lockout when back doors of car were unlocked and not closed then entire time"