Chicago Car Care Inc

"Brought my mom's car to to the shop. Got a code P0304. The cylinder 4 misfired. Got excessive billing for one coil replacement and diagnostic charge, despite the fact that I provided the code upfront. When I got the car back a new coil was on cylinder 3. When I have questioned this, the way it was explained to me is that in order to test it, a good coil from the cylinder 3 was moved to the cylinder 4 and the bad coil was placed on the cylinder 3. When the test confirmed that the coil was bad, a brand-new coil was placed on the cylinder 3 and the working coil was kept on the cylinder 4 to save time. However, two days later I got another engine check and sent the car back. This time I was told that the cylinder 3 misfired and I would need to replace it again for about the same amount of money. Replace a brand-new coil installed just two days earlier? When I questioned it, I was told that I must have misunderstood, and it wasn't a coil 3. It looks like someone was trying to take advantage on my elderly mom. On top of that, I was told that there are issues with the front suspension and that they would need to fix it for additional price, where in fact other mechanic told me later, there are no issues. No thank you, I am not going back, and I am not recommending this place. I did some inquiries after the fact, and other places would have charged me a fraction of the price for this service."

"I've known Marshall since around 1980. In fact he's my father's first cousin. I had a 1977 Camero and Marshall helped fix my car and he did a nice job. At that time, Marshall had a thriving auto repair business operating out of his garage. Today he has built a large automotive repair business on over 50 years of personal hands-on experience. Thank you Marshall and keep up the Great Work!"

"I've been bringing my vehicles to Chicago Car Care for the last five years or so and plan on continuing to do so. The staff here is great. They're friendly, professional, and knowledgeable, and my experience has shown I can always trust them to do great, reliable work and charge me a fair price."

"Amazing service by honest people. Just what I needed. You can really trust Marshall and his team to give a quote, do the work, keep you updated and give you bank your vehicle with everything perfect. So glad I brought my car to you guys. While I hope to not need your services, I'll be back if something else breaks"