Dr. Ghassan F. Abdallah 7895 West 159th Street, Tinley Park, IL 60477

"Had a bad experience with them. They don't communicate clearly and I've been back a few times for the same issue that they originally "took care of". I'm very disappointed."

"I had an absolutely terrible experience with this dentist office. The level of unprofessionalism was astounding. First of all, the waiting times were ridiculously long – I felt like I spent more time in their uncomfortable waiting room than I did actually getting any treatment. Once they call you in you then end up spending another 25-35 minutes just sitting in the dental chair before anyone sees you. You just sit there - just listening to what the staff is ordering for lunch or who has a wedding to go to. To make matters worse, their communication is abysmal. They never answer their phones, very hard to get a hold of when you need them. Even if you leave a message, don't expect a call back. I've left multiple messages and received zero responses. It's as if they don't care about their patients' concerns or inquiries at all. As if the wait and lack of communication weren't enough, they also managed to charge me multiple times for the same service. It's beyond frustrating to see unexpected charges on my bill after an already unpleasant experience. What's even more infuriating is that the dentist himself doesn't communicate well about what's happening. He seems to hide behind his staff, avoiding taking responsibility for the issues at hand. I came here bc I heard some good things and thought the dentist was kind, but it seems like if they don't know you they give you less than satisfactory service. I would strongly advise anyone considering this dentist office to look elsewhere. The lack of professionalism, terrible communication, excessive wait times, double charging, and the dentist's evasive behavior make this place an absolute nightmare to deal with. Save yourself the frustration and find a dentist office that actually values its patients."

"Best dental office in town and most professional services around . I have been going there for many years they are super friendly and the Dr ABDALLAH is very humble and the staff is very welcoming and helpful I do highly recommend them and definitely 5 stars ⭐️."

"Dr. Ghassan is the best dentist you may have, I came from a different state just to visit his office. Take my word for it, he is very knowledgeable, caring about his patients, and takes his time to go through every concern you may have. I have also received a very pleasant customer service from Rana and the staff. Highly recommended!!"

"The worst staff I've ever dealt with in my life! Very unprofessional and unpleasant to deal with. Can't say much about the dentist himself since I wasn't able to see him because his incompetent staff couldn't verify my insurance which they had for 2 weeks and they waited to tell me when I showed up to the appointment and not the day before when they called to verify my appointment. REALLY!? Once I was able to do their job for them and get an insurance rep on the line to verify my info they still didn't call me back to schedule an appointment. You would think they would try to assist you on getting you in ASAP since I had to do their job for them and I waited a whole month to see the dentist, but no instead they cop an attitude and when I ask to speak to the imbecile of an office manager shes either out for lunch or on the phone. I cant say much about the dentist since I wasn't able to see him but how the staff acts it usually a reflection of management and ownership."