Scarsdale Auto Repair, Inc. 445 South Arlington Heights Road, Arlington Heights, IL 60005

"I called to try to schedule an appointment to have a code in my car diagnosed and was treated very rudely by the guy who answered the phone. Not only did he seem annoyed by me asking their hours and what they have open as far as appointments goes. I advised I don’t get off work until 3:30 But instead of telling me a good time of the day that I could drop me vehicle all off he proceeded to rudely tell me that “I got my car scanned at autozone and diagnoses take time”. I know diagnoses takes time and I fully expected to leave my car overnight. The whole interaction with this shop was uncomfortable from start to finish. I hope that they don’t treat or speak to anyone else the way they did to me today. You’ll never get my business. If you don’t want to answer then phone and be friendly to customers hire someone who can provide better customer service than that. On top of the rudeness they blatantly lied to me and said they weren’t open weekends. according to google they are indeeed open today, unbelievable."

"Great service, never have to Return after work is done . Guys are very helpful explaining options."

"Wonderful staff, great work and honest diagnosis/pricing. Our cars have been serviced at Scarsdale several times, and we are never let down.."

"Thanks to Joe at Scarsdale Auto Repair for helping out a friend from out of town last Monday. His car wouldn't start on Sunday so we towed it to the Scarsdale shop and Joe said he'd find time Monday to see what he could do...by 3:00 my friend was on his way home. He said his car is running better than ever! Fair pricing too!"

"I have taken our cars to Scarsdale for over 20 years. They have serviced 5 of our cars over that time and have allowed us to keep used cars much longer than ever expected. Ben and his team have been excellent in all repairs and service. Honest with service assessments and at a fair price. Highly recommend these guys to anyone."