Grady's Garage

"Excellent, My vehicle was towed on Friday night the 5th just picked up my Dodge that morning he came in on both Saturday and Sunday to fix the problem great guy trust him for the rest on my vehicles,Thank you"

"Brought my van in to have it serviced by Grady. Not only did he identify the problem and make the appropriate repairs in a timely manner, he did so for half the cost to have it looked at by another repair shop. I will be giving this repair shop all of my business moving forward."

"First of all, let me say I never post negative reviews on anyone or any business... this is my first negative review of anyone/company. I gladly write positive reviews when I have a good experience but when I get terrible service someone.... I just simply don't go back there. With that said this mechanic is so bad I felt compelled to share my experience. I initially was recommended to Grady from someone I had just met (that guy turned out to be a complete idiot so now seems obvious why he would recommend Grady) I have an old work van that needed front end work. Grady did a complete front end job (ball bearings, wheel spindle, etc) He even said my tie rod was rusty so I should replace that too.... so I had him do that as well. All and all around $2500 and now everything underneath in the front end was brand new. So after this was done.... 1 day later.... my van mysteriously started chugging and my service vehicle light was flashing on and off which required immediate assistance. So I took the van back to Grady and he informed me it needed a complete tune up for around $500. Hmmmm..... now I don't believe in coincidences and found that very, very strange. So obviously I was very, very suspicious but..... at the time thought to give him the benefit of the doubt and chalk it up to just very, very bad luck. So.... moving forward around 6 months later.... the vehicle starting chugging again and the service engine light was flashing again. I took it to another mechanic who brought me into the service area to show me the problem..... the wiring had burnt up because it was done wrong by Grady....... so 6 months later..... another tune up and since then..... no problem as far as that goes. At the time... I was very frustrated as I had just done a complete tune up with Grady and now had to do it again because of his poor work. I called Grady and he had such a bad attitude making it known I was more less bothering him. He sure was not as friendly as before getting the job and getting my money..... he was as nice as could be before I did the work. Now.... needing to stand up and back his work..... not so friendly. Again.... as I don't write bad reviews and am very busy running my own company..... my attitude was just move on and let it go.... which I did. Now very recently while driving.... my tie rod broke off. Very, very luckily I was not on the highway or the vehicle would have went out of control...... it is scary to think what could have happened. So.... I took it to my new mechanic who has serviced my vehicle to perfection with anything that has broken since and for regular maintenance.... He very quickly informed me and showed my how the original job done by Grady was not done correctly...... I am not a mechanic but he informed me the "sleeve" and tie rod were not threaded correctly and even still..... should NEVER have just came off like that...... stating it was never tightened properly. Now I am very, very careful to blame or accuse anyone without knowing however...... there is no one else to blame..... Grady did my entire front end himself 2 years ago..... so who else is there to blame? Grady did the tune up himself that 6 months later had to be re-done. This guy is a total hack. The only thing worse than his work.... is his very bad attitude when there is a problem. Everybody is nice be.fore you give them money..... the truth comes out when there is a problem..... they you see have the act and stand up for their product/service. With all this said...... use extreme caution with this guy/place."

"Grady is a trustworthy mechanic that will only recommend work that truly needs to be done. He will evaluate the life of the car and the repairs required, never billing you for unnecessary repairs. Grady stands behind all of his work making sure you are always safe when driving your car."

"Great Repair Work - Even Better Customer Service: I took my Jeep in with a concern regarding a transmission fluid leak. Grady quickly identified and diagnosed the situation taking the time to explain clearly to me what was wrong as well as what work needed to be completed. He also outlined what repairs he recommended as necessary to be completed and what could wait - and why - so that I could make an informed decision as to what I wanted to have done. Grady also provided a solid estimate of the cost for the repair including a breakdown for parts and his time. The work was performed on time as promised and the final bill was actually less than I had expected. Overall, yes the quality of the repair work and the savings over the cost of the dealer doing the work were both great - but it is the customer service that will ensure I keep coming back to Grady's Garage."