Pizza Hut,

7423 Manchester Road, Maplewood, MO 63143

"Would give 0 stars if i could. Why work there if you dont want to work there? No one answers the phone so then we drove there and the workers were outside smoking, saw me pull up and went inside and locked the door. It is 4 pm on a Thursday."

"I ordered a meat lovers pizza. I was given a mushroom pizza that I happen to be allergic to. I called back and continously put on hold after they robbed me of $38 and only offered $10 back towards a future order."

"Put in an order at 9:30pm through the website. Expected delivery time was 20-30 mins. After an hour waiting I call the store. The woman who answered the phone said "Oh, we don't have delivery tonight." I ask her to cancel my order, since it's so late and im not going to go pick it up. She tells me to hold on. I immediately get a text saying the order will be delivered in 30 minutes. The woman claims she doesn't know why I got the text. She can't find my order in the system. I give her my order number. Then she says she is just waiting on a delivery driver, which contradicts what she told me a few minutes ago. I tell her again to cancel the order and she says OK. She apologizes and we end the call. About 10 minutes later, 70 mins after placing the order in the first place, I get a text saying my "Dasher" has picked up my order. I assume it's an error but sure enough, 10 minutes later and some guy is calling me saying he has my order and is outside. I have to explain to this person that the order was canceled. All in all, a huge waste of time. Not sure what happened but it was very strange."

"Terrible customer service ordered a pizza for pickup arrived at location when the pizza would be ready. Lady said it would only be a few minutes which I do not mind waiting as it was pretty busy that night. She continues to take two phone calls each that last 15+ minutes acknowledging any other customer or myself. I watched as my food is ready and waited an extra half hour. Will not be back to this location unless something changes."

"Had a pizza delivered, stuff crust. Thing looks very old and is hard as a rock in a lot of places. They are sending another out, however.. don't try to pass off overstocked pizzas you made 2 hours before or off your pizza bar in the lobby as fresh please. Update: was offered a new pizza and should be a hour.. was excited to get the new pie.. till the replacement pie was delivered.... not only did the driver give attitude when I opened it in front of him and explained that the replacement pizza is as bad as the old one.. told he didn't care and call the store... I called the store and was on hold for 10 min. While they get maniger. If I wanted dried out cardboard, I would have ordered domino's.. when I get another pizza from other store I will update once again. Two pizzas was cooked by desoto pizza hut.. much much better quality."