Loyal Travel,

2121 West Airport Freeway, Irving, TX 75062

"Excellent Customer Service with positive attitude. I been customer with LOYAL TRAVELS from last 10 years, SWAPANA and GEORGE is always helping with good deals and on my recent travel visit when i was stuck at airport due to flight cancellation issue, GEORGE take responsibility personally and help me and my family to set in different flight to get back home. I will recommend my friends and family to buy any future travel tickets from LOYAL TRAVELS. Regards, Pragnesh Jayaswal"

"This is a Locally owned travel service. Have been using Loyal travels for more than 10 yrs now. I know the owner Mr Joji and he is never rude as portrayed in few comments. Rates are competitive and better that direct bookings. Their agents have been more than accommodating even in a certain situation when I had to make 3 cancellations during a trip to India. This agency could be better or worse than any other travel company. But my experience with them has always been good and I will keep using them!!"

"I'm not sure why there are negative reviews below but I have used Loyal travels numerous times over the last few years and they have done a great job!! The prices I have received have always been lower than what I have found online or through other travel agencies.Mr.Joji George does a great job in outlining the ticket conditions so that you are aware of all the fees that may be associated with a cancellation or change in the itinerary. And also they provided great customer service and attention to all the details. It was a real pleasure to work with them."

"What can I say? The worst experience ever!! Canceled our tickets without notifying and then when we called him he then hangs up the phone on me and my wife! It has. Even a nightmare for me and my family to figure put our pre-planned vacation at the last moment. It cost us a 3 times the cost to book the tickets the last minute.This man and his business is not going to flourish by ripping people off. He is rude and unprofessional and has no regret for what he had done!"

"Joji George the owner of Loyal Travels is very unprofessional and rude. Has no accountability for his actions. He cancelled our ticket without informing us. One month before travellung we called Loyal travels to inquire about COVID-19 restrictions and he said our tickets were cancelled! When asked who cancelled, he states that "you cancelled your ticket". Why would we cancel our ticket when we had already planned our vacation taken time off from work, going as a family? Because of this we ended up costing us $7000. When called to get an answer, Jogi kept hanging up the phone on us. Who would do that? Then he blames it on his staff, but not taking any responsibility or accountability. The worst service you will ever receive in your life. Extremely rude and gave no answer on why the tickets were cancelled. Please DO NOT waste your money and plan your vacation depending on this individual and his business. We are seeking legal counsel and then he WILL have to answer. I wish I had an option to give him zero stars, but Google doesn't allow you to submit a review without checking a star."