Gerald Ford Service 208 Hansen Boulevard, North Aurora, IL 60542

"I had my SUV serviced on Wednesday and had no issues with anyone or anything. My service advisor Carlos L was very personable and did a great job keeping me informed on the status. #NoOneButFord - happy customer."

"When I say I had the worst experience at Ford is to put it lightly. I lost the key fob of my car (Mustang) which of course is my fault. I called the dealership to have an estimate of the service, they told me I only needed 1 key fob which was around $220-$240 + programming $90. When I bring the car in (towing) they say I needed TWO key fobs and each one is $270.5 with only programming charge of $90. Two days after that they call me to let me know that I now will be charged two programming charges. I asked If I could only have one key fob since I only needed one, they said No; I don’t understand why they MAKE ME purchase two key fobs. My mistake ended up costing me $850+ Thank you, Ford. Can’t wait to sell the car and never again have a ford."

"Oscar did a great job working with my schedule to get regular service and a troubleshooting task completed. My vehicle was delivered on time as promised and Oscar kept me updated on the progress."

"Carlos in the service center was a pleasure to work with. He was helpful, greeted me right away, and provided all information needed. The repair was done quickly and Carlos communicated to me when the repair was almost done as well as when they were finished up. There were some additional services he offered that I wasn't able to pay for at the moment, but he provided me a breakdown of the cost and services for when I am ready to have it done which I appreciate. Overall it was a great experience with Carlos and the service center and I would highly recommend them."

"Best of the best! If you want a new or used car truck suv what ever you’re in the market for this is the best dealership to go buy at! They make it happen!!"