DentalWorks Plainfield

"I had extensive dental work done and had to pay up front, when my insurance paid they neglected to reimburse me for the 700 dollars I had of credit, I then went in for a cleaning and found out about the credit, had the cleaning which Brandon took out of my credit, I asked to have the remaining credit refunded to my credit card and all of a sudden they”can’t do that until the new cleaning claim if closed. Keep in mind they took the charge from my credit so I had no balance! still fighting with Brandon the “office manager” for my refund. Funny they don’t have the corporate phone number when I asked. Will no longer go to that office for dental work."

"Staff was very friendly and informative about my dental health. My cleaning was very thorough and quick which was very nice. I would definitely recommend dental works to anyone."

"Have had a billing issue for over a year where they can’t seem to get my bill submitted to the insurance I had at the time. They don’t answer the phone and you can’t leave a message. You’re automatically forwarded to an answering service who can only schedule appointments, not resolve billing issues. It’s a shame, I liked the dentist and the hygienist here is wonderful. I stopped going bc I had an emergency and they weren’t open so I started going to an office that offered weekend and evening hours. I never would have guessed this issue would drag on for nearly 2 years."

"Jackie is always amazing! She makes you feel comfortable and very friendly! Most of my family come there for Dental work and we just Love her."

"4 months after my first appointment I had an issue with my crown. I called after hours and was helped with no issues and an appointment was set up. With no hesitation I was seen and taken care of with an explanation of what happened and what is to come. Thank you for all of the quick work and extreme professionalism."