The McHenry Dentist

"I am really impressed with this office, the staff and the Dentist. I just moved here. They squeezed me into their schedule for an emergency visit so quickly. I appreciate the care and easy to understand explaination of all my options."

"I have experience as a dental assistant and I also work for a private practice. I came here for an exam and X-rays, coming here reminded me why I go to private practices instead of corporate dental offices. I noticed they don’t use the proper protective barriers which is gross and needed for sanitation purposes. As soon as I got there I didn’t even get to finish my paperwork and they brought me back right away in a rush. (I understand staying on schedule but it was only 10Am, schedule less patients if you need more time. Put the focus on being organized/a good calm experience for your patients rather than rushed income like a McDonald’s drive thru). I’ve worked for a corporate Medicaid office before so I know how they work, I could tell the dentist was fresh out of school and the assistants were either fresh out of school or trained on the job which is common for corporate offices like this one, Aspen Dental, Everyones Family Dental etc. The dentist being fresh out of school isn’t the issue but I could see how stressed/in a rush she was based on her shortness towards me and how she was rude toward her Dental assistant which in turn just made me anxious. I don’t think this is the dental assistants fault, receptionists or even the dentists.. this is more of a management thing. I don’t mean this review in a rude way, I just would like to help people who aren’t knowledgeable in the dental field as I would never bring my family here or recommend to people I care for. If you want a good experience try a private practice instead, it’s much more sanitary and a calm 1 on 1 environment."

"Had my routine appointment rescheduled three times because they couldn't get my insurance verified. After they did, they told me no one authorized my appointment so I would have to pay out of pocket anyway. Not to mention the fact that every procedure they do is expensive anyway. Overpriced and incompetent. Edit: I received a call after leaving the office and was told that while they tried to solve the issue they couldn't verify my eligibility with my insurance. After calling another dentist I was able to book an appointment and have my insurance verified within five minutes."

"We have been going here for my daughter for 7 years! The staff is so friendly and good with children! We also love the changes made to the inside, it’s a beautiful and well functioning space with a good staff and good dentists. Would recommend"

"I have been pleasantly surprised by all the good changes that have happened in this location. They have really good and excellent doctors, I felt so relaxed during my wisdom tooth extraction. I didn't even feel it happen. My husband and kids are also receiving care here and they have been open and honest giving us great treatmen plans. Flexible schedules and they take you in very quickly, the waiting is short. Overall, we are very pleased! Thank you to all the staff. They are all very great with people."