Taco Bell

"When picking up an order you verify name they act like you lying and they very rude and unprofessional and unpleasant and they never have orders ready and take forever to assist you. Especially the management"

"I wanna start by saying the food and employees haven't been an issue once for me but the app is another story. Every time I try to click contact us on the app or the web It allows me to fill everything out but won't let me.submut it. So now it's being left as a review for everyone to see instead of just the company. I will be deleting the app once I have my money refunded to my account AGAIN. I've ordered / tried to order food on your app I wanna say at least 12-13 times this month, out of those 12-13 times I got charged for my order but the app says error and doesn't send over the order at least 8 or 9 times. But the worse part is not only do I get charged for the food and have to wait for a refund I then can't even get the food I was trying to order / the price because it's online exclusive items / pricing. I have to buy my food again and end up losing my rewards points on top of paying more for the food. Just complete garbage of an app. But like I said I'll be deleting it after I get my money refunded again and just stick to the other fast food chains that I haven't had an issue with."

"Probably the worst fast food experience I've ever had. I ordered online and picked it up in the drive thru. The cashier on the headset was kind friendly and efficient. However I didn't receive the correct items in my order. I was given items I didn't order as well as having items missing entirely. I contacted the customer support line on the app because since I ordered through the app I had to get help through it. I explained all of this in significantly more detail. I never received a response. So I wasted my money, it's my fault really. I should've known better."

"Went to order around 10 PM. My dad is bilingual plus he’s had bestial surgery after having cancer on his face. The person taking his order was extremely short and rude. First, she said she couldn’t understand anything he saying, and then she didn’t even complete our order. She didn’t get a chance to order any drinks. So we pull up to the next window and we try to finish order and she’s asked if we want to go around again. And then once again, she said she didn’t understand anything he was saying. The whole time she was snarling, rolling her eyes, and sighing. I understand people go through a lot during their shift. But if you are working in fast food, it usually involves customer service. And they’re definitely is training on being more aware of ethnicities in your demographics. And I’m sure there’s training on awareness on disabilities or impediment like speech, etc.. Even with all that training, it would not make up for her attitude and discuss she had visibly on her face not only for the rest of us, but for the surgery affects on my dad’s face. It takes a lot of motivation, and strength, and courage to go out and do something as simple as order a meal from an OBESE employee who has the nerve to be disgusted with how someone looks is beyond my understanding."

"7:00pm I get the nacho fry box and the Chicken Chalupa Supreme is harder then a brick to eat bc it’s overly heated up ans feels like your biting into a brick. This is twice this week with this location. Plz shut it down your employees don’t care about what they serve it’s time to get new staff or leave that location because it’s pathetic"