Sonterra RX

"Had my prescription sent here to support a small business. They received my prescription on Thursday. I called Saturday to check the status on my script. They said they couldn't give me the 90 days I was prescribed because they didn't have it in stock. They said if I waited til Monday they'd have the 90 day supply because they could order it for me. Strange that they didn't do that when they received my script in the first place. They also assured me that my prescription would be covered by insurance. When I arrived on Monday, they were very disorganized. They had HUGE HIPPA issues as I could see patient names, medications, and prescribers on several documents. Furthermore, they have their account information INCLUDING THEIR PASSWORD taped to the side on there computer because they couldn't bother to memorize it, or at least hide it. Blatant disregard for confidentiality laws aside, when they brought me my prescription, that they seemed to have lost track of, they told me it would be double what was advertised on GoodRx (which they also said they didn't accept). I wasn't going to fight them on it because I'd rather go somewhere else anyways, but buyers beware."

"I am so happy with this pharmacy that I had to go online and write a review! They were so helpful and spent the time to answer all of my questions. Delivery was fast and friendly."

"I always get great service and the staff makes me feel like they have everything covered."

"Worst customer service. You only take people from your area a lady by the name Erica needs to learn how to talk right to people. Things didnt make sense what she said.If your mad sweetie find a job that makes you happy clearly being a pharmacist doesn't make you happy."

"Really Matthew?!! Matt was great, he got our long list of meds delivered very quickly and then called to make sure everything was good. Thanks Matthew!"