Enterprise Rent-A-Car

"Enterprise staff was friendly, the small SUV we had was awesome. Would recommend and will use them again. Thank You Enterprise Rent-A-Car"

"Gave us a broken car the first time, the other car they give us broke down in the middle of the road. The employee on the phone didnt know what he was doing, blaming it on "wifi problems" they promised a tow truck with a new car and we waited for 7hrs and they still haven't showed up. Shows how much they value customer satisfaction. Never again."

"The car was perfect and a perfect fit for us and the two customer service agents that had helped me at the beginning and end were professional and nice."

"Renting a car from them was easy. They made the whole process easy. My car was vandalized and in the shop and had no way to get to them to pick up my rental and they came to pick me up. Made my whole renting a car experience amazing. Will go back to them in the future."

"I rented a journey mini van for a family trip. Booked it early, and it was a fairly simple process. I like that I could reserve the vehicle and pay on the day of. This was my first rental ever. So here's where they messed it up. The Quincy branch was the most foul-smelling place I've ever experienced. It hit me in the face like a brick wall. Cat pee. It was overwhelming. In my opinion the corporation of enterprise is responsible for their employees health and the care of the building they have to work in everyday! Go ahead and google what breathing in cat urine can do to a person who inhales it on a consistent basis. Not to mention that every single customer who walks in the door smells it. As for the actual van, it ran well and was great on gas. Amazing features. About 3 of the cup holders were filled up with black dog hair, so that was a real turn-off. I had no problem with the van while driving it. Please note that there was a hefty deposit added to the price (I'm sure that's standard practice for a car rental). The extra deposit was over $300. It was promptly returned the day after we returned the vehicle. All the employees were friendly and upbeat. They made sure the check-in process was easy, and it only took about 15 minutes."