CVS Pharmacy 6749 Main Street, The Colony, TX 75056

"I had a prescription sent to this location 1/17/22 for recent migraines I've been experiencing. I show up to the CVS and a pharmacist tells me that it's pending on doctors approval. I call the Emergency center after a couple of weeks (noticing it's still in pending) and speak with a nurse to let her know that CVS is still waiting on approval. The nurse calls the pharmacy and finds out that this whole time CVS has my prescription on backorder, so she recommends to down the dosage so that I can get my prescription by same day. The pharmacist she talked to said "she was typing this in as we speak" to update my prescription. I call CVS to request status of my prescription and a lady named Beltram looks up my account. She then RUDELY tells me she has nothing on record and that she's been working all day and nobody had called her. I insisted her that someone had called today and she laughed saying, Doctors say things all the time." First off, don't treat me like I'm making false accusations. How about trying to help out the customer who needs their meds instead of attacking them with the most uncalled for, disrespectful attitude. I then go off on her for talking to me like that, snapped back, and asked her if she was the only one working today? She then says sarcastically, "Do you want to speak to someone else?" and then rudely puts me on hold for a good five minutes. Another pharmacist answers. Turns out this was the pharmacist who spoke to my nurse earlier from today. I have worked in the customer service industry before for over 9 years and I know from experience this is the spit in your face type of service that customers do NOT appreciate. Thus ending up on a bad review on your companies record with a demand from myself for something to be done!"

"Pharmacy drive thru super slow. Please staff properly."

"On numerous occasion's this pharmacy has messed up my electronic prescriptions from my doctor and had to get new ones.... The staff is very annoying and does not want to take the time to help you! The older gentleman who is the manager is very unfriendly.... I am looking for a new pharmacy"

"As far as I am concerned, they rate more stars than just 5, many, many more. Courteous and professional and personal in. Every way."

"This particular pharmacy is the fastest pharmacy in the Colony and by far the fastest CVS I have ever used. The CVS at Main St and N. Colony is so fast that I have always been in and out in less than five minutes. When I hand delivered a prescription I asked how long and was told about 15 minutes. I went to sit down and they called me before I was completely seated. I transferred all my prescriptions to them after that. I don't know how the drug prices compare to other pharmacies because I have good insurance. I highly recommend this pharmacy. The store itself has a good selection and some of their sales rival Walmart prices."