CVS Pharmacy 270 Stonebrook Parkway, Frisco, TX 75036

"Worst CVs /pharmacy in the whole Frisco/ Plano area. They should close this location or get the staff fired. 1. Calls : either the associate hang up on you or expect to be on hold for over an hour. 2. When you visit the location they don’t even acknowledge your presence. 3 rude treatment and poor communication from the staff. The pharmacist is very condescending. 4 drive thru is even worst. You can expect to be there over 30 minutes. This place should have been close a long time ago."

"Very rude and inconsiderate pharmacy employees. Not the place you want to do business with."

"Don’t bother trying to reach the pharmacy. They have their system set up to send you automatically to voicemail. So even if you have Covid you have to physically walk in to check the status of any prescriptions."

"This place sucks beyond imagination. It’s a torture. The next door Walmart pharmacy is so much better. Had to shift to CVS due to insurance change. But every experience with this location in past 6 months has been horrible. Doctor sent prescription to this location yesterday. I called yesterday after couple of hours and the IVR said prescription will be ready by 11 AM on 1/25 (today). I pressed 1 to indicate I need it sooner. It’s 4:30 PM on 1/25 now and the prescription is still not ready. Good luck with trying to get through to someone working on the store. They have IVR configured to torture you. I hope this place closes down."

"Pharmacy is so horrible. They always have a long line and only 1 person working it. My company made me change to here. If you can use Tom Thumb as your pharmacy please do so. They very nice, know you buy name , take time out to talk to you, fast and just have great service all around, even both of the main pharmacist. Really miss it over there. CVS treats you like a machine and slow as heck."