Sprout Kids

"My daughter was recently signed with Sprout Kids Agency and we have had some amazing experiences. Their communication with us is top notch. They make my child feel like a priority and a part of a bigger family. They provide constant tips and advice, and are available to answer any question you may have. They seem to have an amazing client base and make us feel we are in great hands. My child is happy, which means I am beyond happy."

"Rudest sales people ever! Tried to exchange bday gifts from late July, which were past their 30days policy, tried to explain that my girls could not make it downtown to make the exchanges after 4th July tragedy and trauma they experienced. Staff absolutely rude, condescending, tried to accuse me of getting items from their sidewalk sale, despite their tag being on the item. They don’t provide gift receipts. Absolutely horrible customer service. I supported their clothing and toy business for years (Bean Stock, Wild Willow), including during pandemic! Needless to say this will stop now, I will never buy another item or gift from these stores again! Good job loosing my business over $100!"

"Worst customer service ever! Very, very unfriendly!! Rude staff and management! Owner is unavailable. One nice staff member out of four separate interactions. Two staff ladies left passive aggressive phone messages on my daughter, an expecting mother’s phone!! In error mind you! Twice!! Two separate staff members within 4 days!!! Their excuse... miscommunication, miscommunication, and miscommunication! Get it together folks, get FACTS before phone calls to pregnant women PLEASE!!!!!"

"I got this beautiful swim suite for my daughter and wanted to exchange it for different size. Drove 40min since on google it’s said the store it’s open... and guess what? The store it’s closed on Thursday (regular day). Sorry Sprouts... you should be putting Holiday hours on google and on your store front as well."