Cleburne Family Medicine Associates, Pllc 220 North Ridgeway Drive, Cleburne, TX 76033

"I tested positive for covid on a Thursday. Called this place on Friday trying to get in and get a jumpstart on it. I told them I wasn’t an existing patient but they told me they accepted walk ins on Saturday. So I went up there on Saturday and it says to stay in the car and call if you’re sick. So I did. I called 8 times. They never answered. I finally went in there at 8:40, I made sure the lobby was empty and one of the receptionists were not on the phone. She asked if I had symptoms and when I told her yes she told me I need to get in my car and wait. So I called while I was walking out to my car. I finally got an answer. They got my date of birth and then asked if I was a current patient there. I told them no. They said they couldn’t help me. And when I brought up that they said they did walk ins on Saturday, she said that was only for current patients. Even though the day before I had told them I’m not a patient and they told me come on Saturday for a walk in???? So I wasted 45 (longer than that though bc I got their way early) minutes just to be turned away. I even called exactly at 8 am when they opened. So for them to say they were playing ‘catch up’ with all the other calls doesn’t make sense. I also never post a review. But this was just ridiculous."

"The doctors and nurses are amazing. Personable and knowledgeable. They always take the time to listen and cover all the bases. My kids even love them and have "favorite" nurses. Sometimes it can be hard to get through to the front desk, but we often email or call the nurses line. We've moved often and had several doctors and we love and trust our family with Family Medicine."

"I have been going to this clinic for the past few months. I have Dr Morton and couldn’t be happier. Dr Morton has a great sense of humor, cares about your health, and actually listens to your input. The staff at this office has also been very kind and considerate. I’m typically seen very quickly and never left waiting for long periods. Highly recommend this place."

"I have been coming here since 1995, and the receptionists has always been great.. I have experienced long wait periods in the waiting room, but not all the time. I have experienced long wait times, over 45 minutes in the examining room, and left.. but not all the time. I have been in and out within a 30 minute time period, but not all the time.. it just depends. I absolutely do not want any other Doctor , satisfied with Dr. Mahaffy, completely."