Walmart Pharmacy

"This neighborhood store used to be good. I even had given a previous rating of 5 stars. This is changing today. This store has declined rapidly in product availability and service within the last 6 months. Within the last 3 weeks, I have visited this location on 3 separate occasions needing to visit the customer service desk. ALL 3 TIMES, IT WAS COMPLETELY CLOSED. My visits were not at odd hours either. Seven pm on a Thursday, 5pm on a Friday, and today, Monday, at 4pm. All 3 occasions, I asked the person walking the front registers for help. All 3 times being told it was completely closed. On the Friday at 5pm occasion, I was told the manager was at lunch. Today, I was told they were short staffed. The lady also shrugged her shoulders and told me it was open yesterday and I should have come then. Let's talk about both of these responses. First, why is the only store manager working during 5pm on a Friday allowed to take a lunch at a high volume time of day? Second, why is the store front supervisor allowed to give that type of response? Then it dawns on me that these are both a direct reflection of the leadership of the general manager. If this is how inefficient the store operates without a GM present, this is how operations will run in the GM's absence. The GM obviously does not care about the customers visiting and wanting to spend money. Otherwise, the customer service desk being closed would be a once or twice per year instance. Also, if being short-staffed is the issue, and has been the case for 6 months to a year, this is also a GM problem. There is another super Walmart about 3 miles away. This is where I have to go when I cannot be helped at this location. The super Walmart up the street has AMPLE staff always on. I also see that GM on the floor and present speaking with his staff on about 85% of my visits. Again, direct reflection of this location's GM. This review is in the hopes it lands in the email of RM, DM, or AD for this location. Obviously they are unaware of the ineffectiveness of the store, and it needs to be brought to light."

"4 1/2 is what I would really like to give. They’re actually pretty good here. Everyone is friendly and helpful. The only reason they lose half a star is because I actually just called asking what type of Covid testing they do because my job looks for a specific one and they weren’t familiar with the name that I was giving. They know the testing by one name when it’s actually known by two different names. Thankfully I knew the testing by the name they knew it by which is great. Just think maybe they should educate themselves a little bit more when it comes to the names so that when people are asking they know how to respond to it. Overall though this pharmacy is actually good. As stated The staff is always friendly and helpful."

"Do not use this pharmacy. Two plus hour wait because pharmacist talks and visits too much and insists on talking to you even though your doctor already went over the medication and side effects. I’m sitting here waiting an hour in this lane two. 12 minutes til they close. Will I get my wife’s medication? Will I lose my mind sitting here. Stay tuned! Same bat channel. Same bat time. Ugh."

"It's hit or miss with this pharmacy, depending on when you go. I had a refill phoned in by doctor, received call that it was ready. Picked up two prescriptions. The next day when I filled my pill container for the week, I discovered my thirty pill bottle only had twenty in it. It's sunday, so it's back to the Rx on monday to try and straighten this out. From now on, they are going to count the pills in front of me. Check your bottles! If the number is off or the color of the tablet is different from what you expect (this happened too), get the manager."

"I've had long delays at times lately, but they have always been apologetic about the delays. Ive seen very compassionate Pharmacists there when some have needed extra attention. Its not always easy to be patient but I do my best."