Pain Specialists of America 4316 James Casey Street, Austin, TX 78745
About the Business
Pain Specialists of America, located at 4316 James Casey Street in Austin, Texas, is a top-rated medical institution specializing in pain management. Dr. Stevens and his dedicated staff, including Alice and Jeffrey, are known for their exceptional care and expertise in treating patients with chronic pain issues. Patients praise Dr. Stevens for his knowledge, professionalism, and compassionate approach to their individual needs. The clinic's staff, including Angela and the rest of the team, are commended for their empathy, friendliness, and dedication to providing the best care possible. Patients appreciate the personalized attention and understanding they receive at Pain Specialists of America, making them feel valued and supported in their journey to pain relief. The clinic's efficient and gentle approach to treatment, as well as their focus on overall health and well-being, have earned them high praise from patients, including nurses who are impressed by the level of care provided. If you are looking for a caring and experienced pain management team in Austin, look no further than Pain Specialists of America.
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Location & Phone number
4316 James Casey St building b suite 200, Austin, TX 78745, United States
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Keeva and lidia both are very helpful and empathetic to me every time I come in. I've personally witnessed the same empathy on display for every patient. They strive to get everyone back as quickly and orderly as possible. The Medical assistants are each equally empathetic and professional. DR Massey is new to me but is verry knowledge and kind. Angela Ash, my P.A is absolutely amazing. She is super empathetic and seems to really understand my pain. She's been very patient with me and always soends an appropriate amount of time to actually listen, understand and help to explain my condition and appropriately diagnose and prescribe the propper pain care for me."
"This place is a joke. They are perpetually running behind. They didn't fully complete a procedure and I had to go in a second time. They didn't notify me the second procedure would cost an extra $500 out of pocket until after it was complete. I called to appeal and they just blame it on other departments and my insurance. They also directly lied in their records about leaving me a voicemail about the insurance. They assured me with incorrect information that it would cost far less the entire time and, now that I am stuck with the bill, they don't care. I am NEVER using them again for any reason."
"I've been with PSA for over 7 years now (through several ownership changes). The team at the James Casey location has been compassionate, communicative and considerate throughout my treatment experience. I would recommend Kacey Fredericks and Dr. Mouch to anyone looking for a great team."
"Dr. Massey was very thorough; covering all current and prior medical issues in order to determine the type of pain treatment I would need. He also recommended discussing with my PCP, a current medication I was on that might be interfering with bone healing. Additionally, front desk staff was very helpful."
"The entire staff were very professional, helpful, & friendly. I went in for a consultation & after speaking with Dr. Gutierrez I felt extremely comfortable. He really listened to my issues & after looking at my MRI, he explained to my husband & I what he suggested doing. Feeling very confident with him, he asked if I wanted to get injections that day. It went better than we ever expected."
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