Men's Wearhouse 7227 West Forest Preserve Drive, Norridge, IL 60706

"Worst customer service experience ever!!! Went there to find a shirt and suit for my boyfriend ,lady was so rude she even whispered something to another coworker I could tell it was something about us !!! Gave him a shirt that was 3sizes larger than his usual size and she said it was good because she didn’t want to give him another one ! So unprofessional and rude ! Will never come back."

"Went in to try a few Peacoats and the service at this location was horrible. The lady who works there has a bad attitude and gave incorrect information. Seamed bothered for asking questions. Never going to this store again. Purchased and didn't receive a thank you. Please avoid this store at all cost."

"Terrible service all around. Did not get updated dress shirt color we ssked for initially. Had to go back to get the new one. They initially lost my measurements or did not jnow how to find them. Charged 20 dollars because I did not return literally day after my wedding. Avoid at all costs if you can."

"The service here was fantastic. Tasha took care of everything! Picked out a beautiful suit and had a nice variety of shirts and ties too. Very happy with the whole experience. My husband does not buy suits very often but we will definitely come here again after the outstanding service. Thanks so much!"

"If I could give this place 0 stars, I would have. Please see attached photos. My fiancé got fitted for my sister’s wedding by Omar. Who clearly does not know how to use a tape measure or how a suit fits. Mistakes happen, however what has sent me over the edge is the management at this location. Tasha was completely unprofessional stating that the ill-fitting suit was “not her problem” and that we had to come pick up a replacement the day of our event. As you can imagine, that’s a stressful day for any family, so adding on a pick up from a store was not a warranted task. Jay, another manager, was slightly helpful, but just as rude and curt with the situation. They did NOT call around and ask if other stores had anything that we could use instead of having a shipment come in the day of the event. We were simply told “these are fit to tailor” and no one has these suits in stock so they had to order from their hub in Texas. Come to find out that the schaumburg location, minutes from norridge, had everything my fiancé needed in store. So, after doing all of the legwork ourselves we were able to pick up the exact suit we needed a day before my sister’s wedding without the assistance of this store AND without inconveniencing ourselves the day of the event. In addition to the horrifically small suit, their communication in subpar as well. Apparently the suit had been sitting in this location for days before we were notified. We even called the store (they are supposed to email you once it is in) and were told that the suit was not in. If we had come sooner, which we would have, the suit could have been reordered in a more timely manner. This location is poorly trained, has horrendous customer service, and zero empathy for their mistakes. I caution you to never use this location as long as the management stays in place."