Mercedes-Benz Service - Autohaus on Edens

"I went in with a engine light on. And even though they were backed up they took me in right away. I lucky enough to have John to help me through it all. He was helpful and accommodating. There's no service like mercedez. Thank you for fixing my car and giving me peace of mind!"

"The battery in my car went dead in the cold weather. I waited 2 days for AAA who said they were coming. I finally called Mercedes, and they had my car towed in under an hour. Tom Lood did an outstanding job. He explained what needed to be done and why it needed to be done. He is incredibly responsive and incredibly professional. I know I can count on him for fabulous service and guidance. He is the absolute best . 10 stars!!!"

"I recently had my car serviced at Autohaus on Edens. John was an exceptional service counselor. He understood the problem and resolved it quickly for me. He ordered the part that I needed and reserved a loner car for me and we were able to take care of the problem the very next day. I was pleased that John called me as promised when my car was ready. John is a great service advisor because he listens carefully and tries his best to provide prompt and excellent service. I definitely recommend John and all the nice employees at Autohaus."

"I have been taking both of my cars to this dealership for years and always see Tom Lood who is just a fantastic human being who always provides a phenomenal experience no matter what. Tom has always made sure to put us first and ensures that we always walk out with a smile regardless of the reason. Talking about going the extra mile, Tom goes the extra 10! Highly recommend this location. Staff are very friendly and so is the facility in case you rather sit for a tea or coffee waiting for your vehicle."

"AutoHouse service is fantastic. Tom, my service Director goes above and beyond. Even if it’s a minor issue with the car he keeps you up-to-date constantly. I was having my service done at Fletcher Jones in the city before and I will not go back. I’m so glad that I’m having my car serviced with you now. Keep up the great work!"