Costco Pharmacy 6101 Gateway Boulevard West, El Paso, TX 79925

"If I could leave 0 stars I would, the ladies working tonight were clearly not busy and we tried dropping off an antibiotic prescription for our daughter and they told us they wouldn’t fill it until later tomorrow in the day. Ridiculous. Came to Walgreens across the street and they filled it in 20min. Don’t go here they don’t want to help you"

"Came for covid-19 vaccine, scheduled appointment for 4:15 and waited for at least an hour before administration. There was nothing stating the process would take this long when scheduling appointment or in confirmation email. You should be made aware in order to set aside allotted amount of time. No point in scheduling an appointment if you have to show up 10 minutes before, then wait an hour for the vaccination and then 15 more minutes after administration for possible side effects."

"Dropped off a prescription for Invokana on 5/4/20 and was advised that it would be ready on 5/5/20 after noon. I returned to the pharmacy to pickup my medicine at around 3:36 pm and was told that it was a very expensive medication, which I already knew. I was told by a young lady to go to the drop off window and waited a few minutes before a young man asked if he could help me. I told him I was there to pick up my prescription and he replied that they didn’t have it, so I asked to speak to a manager and this Dr. Isaac Lopez came to the window with an attitude! First he said there was a shortage so I asked him if he could prove it to me because Walmart had the medicine but at a much higher price. He told me to go get it there but I said I would rather buy it at Costco for 200.00 less. He started to point his finger at me and said he was going to ban me from “his” Pharmacy for life. Then this young lady showed him where it would be delivered to the pharmacy around mid May! He continued to point his finger at me and said I was raising my voice at him so I gave him the middle finger. He looks at me and says, I get out at 7:00 pm, I’ll wait for you outside! Needless to say, this Doctor does not care about his customers, much less his patients, if he still practices medicine, but for him to tell me I couldn’t get my medicine from a Costco Pharmacy is absurd. I did speak to the store manager and am waiting for a response from him, as promised."

"What happened to good old fashion manners? Like, hello how can I help you? They just bark at you , “ date of birth?” Rude, extremely unhelpful , forget common courtesy. I always ask myself why I don’t find another pharmacy. I think I was opting for the convenience of being able to shop and pick up my prescription. No more, I’m done. This is the first bad review I’ve ever written. This is how upset I am."