Walgreens Pharmacy 5900 North Mesa Street, El Paso, TX 79912

"I have to say, I was pretty frustrated with this pharmacy experience. I am traveling from out of town and filled a prescription that would have been at a Walgreens elsewhere. After waiting, I spoke with pharmacy staff who said that their system was not set up to transfer prescriptions. This is a pretty essential daily medication, so I called another pharmacy down on Mesa. they were able to fulfill my prescription transfer without issue. I could be wrong, but I find it hard to believe that two pharmacy systems within the Walgreens corporation could be so different that one wouldn’t be able to accommodate the simple prescription transfer."

"Poorly stocked store. It’s worth the 10min it’ll take driving to Sunland/Mesa or Doniphan/Mesa. Staff untrained and I’m pretty certain they’ve never heard of the phrase, “customer service.”"

"Truly mediocre service. The pharmacy is sooo irritating. They will say your medications are ready , once you get there you maybe waiting longer. You call, they pick up and say hold on like 3 times. The employees are kind but the service and efficiency needs sooooooooo much work it’s astonishing"

"So professional, they have by appointment the vaccines, and your prescription in time"

"The store itself is fine but the pharmacy section is what drove me. As requested I showed up 15 minutes early to my Covid vaccination appointment. Ended up waiting in line for over 20 minutes PAST my scheduled time and they had about 10 workers in the back, not one of them came to assist in the front as the line was getting longer or even stopped by to say they’ll help out in a moment. After finally getting seen I was then told to wait an EXTRA 30 minutes which goes to almost an hour past my scheduled time. Do better with customer service because that’s where the slack is."