MERLIN COMPLETE AUTO CARE 600 East North Avenue, Glendale Heights, IL 60139

"I was quoted over the phone 1100-1500 most for radiator replacement. High end being other problems with car. Got a call saying my ac lines need to be disconnected for fitment. I did the job last year on same car and moved them with no problem. Made arrangements for service that day that I couldn’t change so I agreed to service. My fault. Tried charging me extra 650 to recharge ac after disconnect. I refused so they discharged my ac into atmosphere, which is illegal, and gave my car back with no ac. I admit it was my fault for agreeing to service but should have been notified of extra charge before I dropped it off. Just bad business by Merlin’s. Check out Lords auto repair in Glen ellyn if you’re thinking of going to Merlin’s."

"Super nice and responsive. However my car wasn't fixed properly. I went in to fix my heating issue but know my air conditioning is blowing hot air. I'll be updating my review. It seems like it was another issue that wasn't detected on my initial inspection. If the issue is fixed I'll upgrade my initial review."

"I’ve been going here for years. I felt let down when they were out of conventional oil, and didn’t give me any notice. My appointment notes stated I wanted conventional oil, so they were able to notify me ahead of time, instead they said they can do synthetic for 10 dollars more. I think a well ran oil change shop would not be able to run out of conventional oil, or be willing to sell the synthetic oil at the price of conventional to make up for the mistake."

"The staff here are always polite, professional, and fast. Even the amenities are on point - spotless bathroom, fully stocked complimentary beverage fridge; even the corporate Merlin programming on the TV was interesting."

"Great place to get an oil change. Easy access to parking. With appointment made in advance made my process smooth bout in 45 mins for oil change. They do report on carfax for the services performed on your car. Complimentary drinks. I would definitely recommend this place."