Ace Hardware Waukegan North

"I have never experienced a problem from this Ace, but yesterday's transaction disappointed me. A female cashier handled my purchase but wasn't honest with her calculation. It was a sale for Mrs. Meyer's products $4.99 and for some apparent reason her register wasn't working properly to ring up my purchase. When she manually did it after the manager gave codes to key in, it was supposed to come out to $10 and some change. After entering the code manually she took $1 dollar off and kept the other product regular price. I gave her $20 and she keyed in $21 and then proceeded to get that dollar back in return by adding $1.02 in tax which brought my purchase to $12 dollars. Being in a hurry I didn't think about it until I calculated it from the Ace ad. So I returned the products and asked for a different cashier, while doing this, that same cashier was telling and doing the same thing to other customers. And she looked at me when I did my return by a different cashier who refunded my full amount and was nice during the transaction. Lastly, I went to the ace hardware in Gurnee and pay $10.49 for my purchases with no register problems and the right amount of money was deducted from my rewards card. People! When you shop pay attention to your money because somebody else is and will take advantage of you! The one star is for the nice cashier."

"Lifeless cashiers. Unfriendly staff in general. Was going to purchase 89 dollar pair of Carhart overalls, staff would not let me have the hanger that goes with them lol. Walmart it is!"

"Love this particular location goes there for drywall all the time lots of great deals free morning coffee super clean and well organize isle with some great guys and gals get you in and out in no time have no complaint."

"Large selection of everything you need to repair or fix up your home. Huge selection of gear you can rent. Short lines and prices have become very reasonable. Ads have great deals. Fishing licenses available. Wonderful customer service that is always wiling to help. Small engine repair but be patient for it does take time to be returned."