Walgreens 460 E Washington St, Grayslake, IL 60030

"They routinely and knowingly overcharge on check out. They “forget” to put their sale price into the system. Today I was buying two products that were on sale. They overcharge me on both, trying to pull $10 out of my pocket. The customer in front of me caught them too. This is their old trick, I know this from their Chicago locations. They are told about this multiple times a day and still won’t change the prices in the system. Can you imagine how many customers per day they rip off? How this is different from stealing?"

"If I could give 0 stars, I would. They sell expired COVID tests. The pharmacist has an attitude because she barely speaks English and cannot understand anyone. That is nobody's problem but hers. Manager wants to tell me how I was rude to her because I had to repeat myself. Never coming back. GET better employees."

"Quick checkout via pharmacy and front checkout. Very friendly, helpful. Pharmacist called a few days later to see how new medication was working and to see if I had any questions. This location is pretty far out of my way but had my medication in stock and it was one of the best Walgreens pharmacy experiences I've had in a long time."

"We had a prescription called in at 2:30 pm. Went to pick it up on the way home from work at 5:30. When we got there, they told us they couldn't fill the prescription because they were out of the meds. That's understandable but why wouldn't they call us to let us know that when they tried to fill the prescription?! They said we could call other Walgreen's stores to see if they had the medicine and could fill it. The prescription is in the system so we can transfer it to another store. I would think that would be the stores job! Very disappointed in this staff!"

"This pharmacy is by far the worst pharmacy ever! On a typical day you have the pharmacist and 3 techs working in the back with one other person running the drive through and the counter. If there is a line, not a single person comes out to help. The pharmacist and the techs will literally stare at you and then continue talking without helping. They are awful. I hate this pharmacy."