Steak 'n Shake

"Myself, my wife and my son who is 8 years old went to this specific steak and shake location because we were in the area. We had visited the Christmas light show across the street. We have not been in a steak 'n shake in quite a long time. The ordering process was simple with the touch screen. When the food came out it was hot. However, the restaurant itself was not maintained or clean by any of the people working there. The bathrooms needed attention. The staff overall were kind, however, when I ordered a juice for my son it was not refrigerated. They did offer to replace juice, however I declined. All said and done, we will not be needing to come back to the area, so we will not be going back to this particular location."

"I’ve been going to Steak & Shake for years with my family. This location in Glenview is my go to destination because we live in Glenview. You can order what you need on the computer inside. They also have an amazing app that gives rewards and points as often as you dine inn. This specific location is always very clean and organized. I always see their staff smile and bring your order to the table."

"I came on 9/15 at 8:53pm and let me tell you, it was BUSY!! But the staff was handling business! While at the window I even heard a “you’re doing great Laura”, which shows how calm, patient, and supportive this team was during such a hectic time with one another! even as i was leaving the drive thru alone was crazy. I am so impressed with this place and its ability to work together with such compassion and care. and my food is as hot and delicious! thanks guys!"

"This was our first time at this location and when we walked in the restaurant was extremely clean. Instead of ordering with a person or at the table they have kiosks to put in your order. That was different. But the food came out hot and delicious. The employees we did encounter were very nice and helpful. The shakes were amazing as always. Great family dinner spot."

"No more servers, at least at this location. Touchscreen to order, then pick up your food when it’s ready. I think the menu is only hamburgers, fries, chili and milkshakes. No salad or chicken sandwich. Still tastes good but the experience is missing something."