Jersey Mike's Subs,

21055 South La Grange Road, Frankfort, IL 60423, United States

"What an incredible environment my experience here was amazing A young man named Adam who is talented served me he was quick, determined and patient I will continue to come to this location."

"Phenomenal service delivered by Bernadette, she was extremely professional, enthusiastic, kind, made small funny conversation and polite. Outstanding service. The other workers could definitely use Bernadette's enthusiasm and appreciation of working."

"Place sucks. Asked for a veggie had to tell them what to put on it… then after I waited 15 mins I opened up the wrap and it looks like they dropped it on the floor and the wrap is all ripped. Waste of my money won’t be eating here again"

"The customer service I received at 7:56pm this evening was subpar at best and this is very disheartening. I come here on the regular because the sandwiches are fresh and the service is pretty cool. When I walked in the young lady was by the door cleaning, she looked right at me, and immediately turned her head and didn’t even acknowledge me walking in, usually this wouldn’t be a problem, but every time that I’ve ever came in here they always greet the customer. Usually the employees are a bit older and service is great but tonight it seem like they had all high school students working and all of them were rude, except for the young man putting the condiments on my sub. The young man that happen to ask me what kind of bread I wanted and what kind of sub was so rude that he walked away and left the sandwich on the counter without telling the other guy anything and the sandwich was on the other side of a container, so the young man that was working the condiment station was looking around to figure out where the sandwich was, and he actually apologized to me and he smiled and asked me did I want it mikes way? Now that young man was very professional. Everyone else’s attitude was terrible towards me and the other customer who also happen to be a person of color and disabled…. I hate to feel like we were treated badly due to us being people of color but I’m in here enough to know that the older employees have better customer service, so for this to be my neighborhood Jersey, Mike’s I’m really upset at how I was treated because everyone should be treated the same. I’m a big believer in tipping when service is a (c) or better… F.Y.I. I went to the McDonald’s in the same parking lot and I actually received good service from them and insult to injury. They look like they were in high school as well…. Sad…."