The English Room,

255 E Illinois Rd, Lake Forest, IL 60045, United States

"Champagne brunch. Good food, really beautiful room. The constant Downton Abbey theme music got distracting and then annoying"

"Beautiful room, attentive service, and generous servings of excellently prepared dishes. The desserts are excellent, though the types were limited. I loved the chocolate cake - it was huge. I love the restaurant and will definitely return."

"Our first experience at this place and we were let down. Our waiter did apologize at the end of the meal and give us a free desert. But, from the amazing recommendations and reviews we had much higher expectations. I’m 6 months pregnant so I’m not drinking but my husband is. I ordered a non-alcoholic Paloma and my husband an old fashioned. My drink looked very festive, but took literally 3 sips and it was empty because it was all ice. We were very surprised also once we got the bill and it costs exactly the same as the old fashioned that had alcohol. Very confused what we paid for. We ordered the spicy calamari for an appetizer which tasted great, then French onion soup. While we were eating the calamari the waiter took our entree order. Props to the kitchen for speed because just a few minutes later the entrees arrived while we were still finishing the calamari and didn’t have the soup yet. The waiter had also forgotten the sprite I asked for because my “mocktail” was already empty. They took the entrees back and we had the soup, so maybe about 25-30 mins after we first saw the entrees they brought them back out on extremely hot plates. They were obviously kept under the heat lamp and not made new. My husband got the filet and it was good. I got the duck, and it was lukewarm. The duck could’ve been cooked better because the fat on it was chewy and I could barely cut it with my knife. All in all, a disappointing experience for what’s supposed to be one of the nicest restaurant in the NorthShore. The free desert was a piece of chocolate cake with a scoop ice cream. Ice cream was great, cake was okay."

"Glad that I called today at their off hours for reservation. They picked up right away and reserved 6/1 for my kid’s 13 years old birthday celebration. (I think for a popular fine dining like this on a regular hour they must be super busy serving guests.) So far so good. Maybe will take the time to update dining experience afterwards. :)"

"I called the English Room 4 times and each time no one picked up so I left a voicemail. Not once did I get a call back. This is within a 2-3 week period. When I finally asked the front desk of the hotel if I can make a reservation with them instead (as I had been told in the past that that wasn’t possible), the person at the other end of the line cut me off mid-sentence and gave a loud sigh before finally relenting and asking about the date I wanted to make a reservation. After giving them the date, they haughtily replied with, we have nothing available for you. If this is the kind of customer service that is to be expected at this establishment, I’ll take my business elsewhere."