Jersey Mike's Subs 106 East Kensington Road, Mount Prospect, IL 60056

"Only reason I'm giving this location 5 stars is because of Dylan. Despite the fact that the other employees were short & rude with customers, Dylan interacted with customers in a friendly & positive way. I hope that his standard of customer service is recognized by management and imitated by others in their workplace."

"ordered 13 with double meat. just ham and pepperoni. No double meat no other meats."

"On 11/30/2023, me and my coworkers dined at the Mount Prospect location we spent about $50 on our order it was good (mine were a little salty), the lady on the staff seem bothered because I added more ingredients to my sandwich the only other thing that was unusual for me was how the manager (a stocky guy with beard and cap ) was bragging on the line how he was going fire an employee tonight if they call off ..IMO I think that shouldn't been discuss on the line in front of customers, probably won't be back it's a shame because it's a good concept"

"Employees making immature faces at a customer who requests something changed. Basically asked for light mayonnaise and when too much was on I requested some be wiped off. Didn’t ask for a new sandwich just that it be wiped off and the immaturity of an employee to roll her eyes and give co workers a side eye. I could have asked for an entire new sandwich but didn’t want to waste food. Professionalism is lacking:"

"The people working this day at lunch, just wow. This is likely the best morale I've seen in a long time anywhere. Employees were personable, friendly and exhibited incredible teamwork. Happy to have gotten to see all this."