Party City,

244 Siemers Drive, Cape Girardeau, MO 63701

"Looking for hair, the store had lots to show. Big."

"It was a great party store, it didn’t have what I wanted but it was clean and organized"

"So I’m a party city regular as someone who frequently throws themed parties and I’ve come to expect good service from them on a consistent basis. Yesterday I went and purchased a bunch of stuff for a party and purchased some latex balloon trees and paid extra for the helium that makes them last longer. When I woke up this morning they were all in the floor and I was so frustrated because I really didn’t have time to go back there but I really wanted the balloons. I cut off the concrete decorative bases to reuse them and went back to the store just to replace with something different. I didn’t have the receipt nor was I asking for them to be replaced for free. I just explained why I was walking in the store with these already purchased balloon tree bases. Gracie was the employee on duty. She offered to replace them and I said no I wanted to get something else than latex so they could enjoy the balloons longer. She offered to exchange and I still said no. I didn’t have a receipt and I don’t think it’s their responsibility since I didn’t bring one. Gracie then proceeded to help me find something else I would like. I felt like I was being indecisive and so I just finally said “that will do!” To stop taking up her time. She said “no. I want to get you what you want.” And so we continued until I found the perfect colors I wanted. As she’s ringing me up she calls the manager up. I wasn’t sure why. She said I really want to refund his balloons that didn’t last and so they did. It was a win win because I was actually spending more on these balloons so they still made some money and also they created an experience I’ll never forget and ensured that I will take to social media to recognize Gracie for going above and beyond to not just wait on a customer but to create an experience!! Gracie gets an A++++"

"I love their large selection of balloons to choose from. It's very convenient to order the balloons for pickup on the day of a party."

"Went in for a balloon bouquet and the cashier was very helpful with ideas because I had no idea what i wanted. She gave suggestions and was friendly as I waited for her to make the bouquet. Then she shocked me as she handed over the bouquet and said “tonight it is on us!” Five star service and friendliness!!"