Wendy's 1171 North Rohlwing Road, Itasca, IL 60143

"I talked to Chante at the drive thru and she was just lovely. So sweet!! Very fast service too"

"Staff are unfriendly and order accuracy is a joke. They forgot to give me a $4+ breakfast sandwich I ordered and when I came back, 5 minutes before breakfast ended, they said they couldn't give me what I ordered because they were no longer serving breakfast. I told them to give me what I ordered or refund me my money. Just like that, the breakfast sandwich I ordered 20 mins prior magically appeared before me. I think they pulled the bag of swiss cheese sauce out of the garbage (they said they had already thrown it out, and I don't think they would open a full brand-new bag just for one sandwich since it's a breakfast-only ingredient). This Wendy's is a joke and they are very rude to their customers. I've also ordered food from here in the past and it was cold but decided to give them another try. Will not be back."

"They have forgotten items on more than one occasion which is why I always check, but honestly the real reason this location is bad is because of how mean the staff is. There is one nice young dude who currently works there and a bunch of ladies who just give you the stink eye for no reason and cut you off when talking. They make mistakes and then respond angrily when you tell them. I try to be as friendly and polite as possible but they still give off an attitude like I’m bothering them for even being there. I’m just not going to go to this location anymore. This is the only Wendy’s I’ve ever been to where the people are aggressively unfriendly and the food isn’t consistently fresh. Lazy."

"The food is always hot and fresh, and they haven't ever gotten my order wrong which is more than I can say for a lot of other fast food places."

"Got a Berry Burst Salad. When I requested the chicken on the side the inexperienced clerk charged me for an additional side of chicken, which I fortunately caught. After the first few bites I could tell the lettuce was not very fresh, nor the strawberries. As well they forgot to put almonds in the salad. Quite a disappointing experience."