Enterprise Rent-A-Car 2603 Olton Road, Plainview, TX 79072

"Edit: Response from email in reply below is slow. Response from "regional" management is non-existent. I've lost all trust in this scam of a business, all over a relatively small and easily fixed mistake. Picked up car with less than half a tank of gas, and returned it with half a tank. Was charged for not returning it with a full tank, and speaking up about this got me nowhere."

"Great experience with them. Nice cars and great customer service!"

"Quick process getting my car, which was clean and had no issues leaving. Returning was the issue, I returned the car after hours but before the beginning of the second day to avoid paying for a second day. I guess no one looked in the drop box until late that evening and attempted to charge me for a second day and would have if I did not notice that they charged me for two days on my invoice. Luckily I noticed and notified the manager who understood and was extremely helpful in getting me my money back. Had it not been for that issue I would have given them 5 stars."

"I reserved a car over the phone for one day. I showed up to pick the car up after I had already dropped my truck off for a detail. They proceed to tell me they require a $200 dollar deposit on a rental that was only going to cost $100. So they wanted to go ahead a take $300 that day FOR A ONE DAY RENTAL. One top of all this they wouldnt allow me to use my debit card for deposit so I just ended up walking out. Wont be doing business here again."

"Love the Plainview office! They are very professional and extremely polite. They always make it work for me whether it's a reservation or a last minute rental. Cars are always very clean and I've never had to stand around waiting on them. They are the best!"