PacSun

"Workers were very rude, no one greeted us, no one asked us how we were doing, workers actually gave me attitude when I asked for a fitting room. I could then hear them talking badly about me outside of the fitting rooms. Would not recommend"

"5 star rating because of the great customer service from Michael. He helped me with getting a new pair of shoes and was very nice and respectful throughout."

"The atmosphere is not welcoming. It’s either teenagers or young adults that hate their jobs. Be grateful for a job because someone else would love to take your position."

"The worst customer service ever!!! I just left out of Pacsun store without buying anything because of a few reasons. The worker who said her name Nadia (or something like that) was engulfed in her phone. I walked all the way to the back of the store without being greeted. When I was walking out she turned around and looked at me, still didn't greet me but looked me up and down. Then I asked outloud "y'all don't greet your customers" and she replied with a loud "What!?" I (then turned around to walk back towards her as I was leaving out and) repeated the question. She gave me several excuses like "I didn't even notice you. I was too busy folding the clothes to greet you, are you even buying something?" I then said "so you're still not going to say hello welcome to Pacsun. How can I help you?" She said no and produced another excuse b/f I asked her what her name was. Not sure if that's true but she was definitely in there about 4:45 p.m. 01/23/22. Upper management should know how she treats their customers b/c she is causing them to lose money as they just lost a Paying customer."

"This store definitely needs new employees/management with better attitudes. They lied to us and told us they weren’t carrying the product we were looking for, but we found a whole section of the product on our own. The 2 girls working clearly didn’t want to be here, which I totally understand, but at least have a polite attitude to your customers. They made us feel very unwelcome. There was only 1 other customer in the store, with at least 3 people working, and it took almost 20 minutes just for them to let us get a dressing room. One of the girls even looked at us well we were standing there waiting for them to let us in, & she literally ran past us into the back of the store. I would not recommend shopping hear unless you don’t mind being treated like garbage."