AAA El Paso Insurance and Member Services

"I have a different insurance and the driver that hit me has AAA insurance. I had the misfortune of speaking with a very rude, ghetto sounding individual when it came to my claim. She snapped at me and was very unprofessional, all I can say is thank God I am smart enough to have a different more reliable insurance. Her name by the way is Nakia Lewis. Hope no one else has the horrible luck in dealing with her."

"Im traveling in Europe and renting a car. Last time, they refused to rent the vehicle because I didnt have an international drivers permit. I walked in, filled out the form, payed $20.00 and walked out with the permit."

"I choose to pay my AAA annual membership by phone. I called yesterday and Carol assisted me- she called me back at work because she was with a customer. She needs to be recognized for her kindness and professionalism. In addition, whenever I call AAA for roadside services-I receive prompt, and outstanding services!"

"They had my car towed while I was at a restaurant leaving me stranded. Their sign said customer parking… but did not make it clear that it was only for AAA AND NOT the other 2 businesses in that parking area."

"Great customer service I called and inquired about coming into the office for a Trip Tik travel planner. I was greeted by a very nice young lady who informed me I could come in or she could mail it to me. I perfered to have it mailed to me awesome service."