Tory Burch Outlet

"My wife today went to this place and the customer service was awful. I’m not sure if she was discriminated or what because she said other people were treated different. She bought something, but I won’t be back to this place."

"How humiliating is it for me a woman of color to walk into a well known store such as Tory Burch looking to purchase flats for work and to not even be acknowledged by any of the non brown staff which was the entire working employees there today 10/4/23 around 12:30-12:45 pm. (See who was all working and if you have cameras roll them back)I walked in never greeted, stood by the shoes seen 2 pair however there were 2 employees who looked me in the face and never opened their mouth to ask if I need help, when I'm about to ask 1 go in the back and the other never looked back up. My daughter and I continue to browse and nothing. Whenever I made eye contact with any of the employees not one said anything. As we just decided to walk out 4 staff members laughing and conversing in the doorway never said have a nice day or did you find what you were looking for. Last but not least everyone in the store was non brown... Go figures and I own plenty of Tory Burch merchandise. Wish I could give zero stars..."

"Edward was awesome with his customer service. Helped my wife pick out some of the finest Tory Burch has to offer."

"A very cool store for a brand that many women seem to like known as Tory Burch. A great place to buy your girlfriend or partner some nice gifts without spending luxury designer prices. The store itself has a beautiful aesthetic and has all types of purses, handbags, bracelets, earrings, and shoes for women. The people who work here are very friendly and attentive. Definitely a place to check out."

"Extremely impressed with the customer service we received as we were checking out. The gentleman that was taking care of us was very careful with the items we were purchasing and handled it with great care. He was very helpful, detailed, and thoughtful with how he executed the transaction. He knew some of the items were gifts so he threw in extra bags for us to use for individual items without us even asking. Wish I knew his name, but we were there December 4th Saturday around 4PM and he was on the middle register. Hope management can see this review and pass it along to him or at least streamline his progression and give that man a promotion! I don't usually experience that type of service anymore these days so this was definitely a pleasant surprise."