AutoZone Auto Parts 1065 East Oakton Street, Des Plaines, IL 60018

"Five stars is not enough, Sergio went way far and beyond to assist me with my taillight bulb assembly replacement. I absolutely love great customer service. Thank you again Sergio!"

"Normally, I have not had any issues at this store and employees have been helpful in solving my car issues for which I am very appreciative. However, today I had an interaction with the general manager over antifreeze and it was unpleasant to say the least. The GM was rude towards me from the get go and didn't seem like he was very concerned to help me find the specific antifreeze I was looking for. He did eventually walk down to the section designated for antifreeze with me but it took some time as I almost had to beg him...was argumentative, aggressive and seemed like he did not want to help me find what I was looking for. I am very disappointed in writing this review because this store is very close to my house but this sort of customer service is unacceptable, especially when his behavior wasn't warranted. I hope this review reaches the correct person."

"Bought battery, and the staff that is there are pointing fingers who will install it, One said, HE ALREADY DID THE LAST ONE, AND IT'S THE OTHER GUY'S TURN. the ending they said I have to call mechanic, coz they dont know how to. Lazy"

"Wade went the extra mile, he was pretty busy but when he understood my problem he dropped what he was doing to help me. He even brought a new employee out with him to teach him how to change my type of wiper blade. Great example and teacher. Thanks Wade"

"shan m....... i think is the manager of this place, he should attend to it in a better way and with time and not make a bad face at customers. I would never return to this branch. Change your attitude and do your job with passion and a good face. My money is worth the same as other people"