Auto Plus

"Purchased a groupon for an oil change for $45. But during the oil change I’m told two of my filters are dirty and need to be replaced which cost me another $54 dollars. So basically I paid $100 for an oil change. Then I heard the guy that works there tell another female the exact same thing about needing to replace her filters. And her response was “So it’s not included in the groupon?! And the worst part is, after getting the FIRST oil change on my car, the engine light is now ON!!! I already took it back once but the light came back on!"

"I came over to this shop on a Monday AM after reading all the great reviews. I needed a quick oil change for my Volkswagen. They told me the closest “appointment” for a quick oil change would be next week - at least 7 days later. I walked right out. This was the extent of my interaction with this business."

"• I went to AUTO PLUS to fix exhaust pipe leaks of my 2019 Challenger. Brian at the front desk was very kind and professional to handle customer's repair requests. Technician, Kai tightened clamps in an attempt to fix the leaks. Kai told me they have a machine to check the positioning of rear axle. I agreed to carry on additional work on wheel centering. After 40 minutes waiting, Kai brought a wheel alignment data which I did not ask to do, instead of a wheel centering check, showing a horrific misalignment of wheel. I told him the alignment data are not believable since my car was checked okay for all alignments three weeks ago at an alignment specialty shop at Northbrook. Accordingly, I refused any adjustments for the alignment and was questioning why they did works that was not requested by the customer. While driving back home from the exhaust leak repair, I felt my car was unusually shaking, displaying relatively high G-force vibrations from the passenger-side. Next morning, my car was tested again to be driving under unstable modes. Later, visited an alignment shop in St. Charles to check for possible sources of unusual vibrations. During the alignment check, a technician uncovered my car was bottomed out or hit on curb in passenger-side, revealing recent fresh damages of plastic shield covers and suspension parts. Additional inspections by insurance body shops confirm that the damages (bent frame brackets) of suspension parts of my car could be incurred by intentional vicious physical forces in an attempt to doctor alignment data out of the OEM specification. My car had never involved in any accident for last five years! I could not believe I'm still in a bad dream."

"I've been taking my car here for the last 3 years, since I moved to Addison. They have done routine maintenance as well as some more involved services. I always feel very well taken care of and like I can trust their word."

"Best repair shop around! Great people, fair and honest prices. They really go above and beyond to help. On occasion they would even drop me off at home in their car after I dropped off my car. They would even pick up my car at my house when I wasn't able to do it. Mike is the best. They also have really great specials! Tried many shops in the area and this is the ONLY one i trust and recommend to my friends."