Old Navy

"Old navy is a great place to shop, but working there as an associate is not that great. I worked back in 2020 when COVID was happening, it was my first job. At first they are welcoming, but once you start to work for them, it felt like a high school environment. Especially with the managers. Favoritism was one of the main things why I left other than pay and hours. It would also be very cliquey as well. I was a new employee along with other newbies that joined around the same time I did. Managers talked to them more than me . That’s really unprofessional. I got along with some of the employees that worked there before me. During my shifts I was asked to ask customers every 5 minutes to ask a customer if they need help. Like, if I ask a customer if they need help and they don’t want it , they still would tell me ask 5 minutes later. Honestly , if I was a customer , I would get annoyed and feel creeped out as if someone were watching me. There were some other positives things I liked when I was working there like doing ship from store or working in the back of the house. I got along with some of the other employees. I don’t know if management is still the same since I left back in 2021. Other than working for them, shopping at old navy is good for the clothes and the sales."

"First time ever, tried to return items that were over 30 days at Old Navy. Was told by a employee that they were not able take return or credit my account. I suggested for a store credit, but they refused. I’ve been a Old Navy customer for over 25 years, but today they have lost a customer. Never again. @OldNavy"

"I had a nice experience at this Old Navy. The store itself was clean, I was able to find exactly what I needed, and the checkout process was smooth. Thank you to all the individuals that keep this store running smoothly!"

"The sizes are insane, service in store takes forever, the materials just keep becoming thinner and more questionable, and I'm being charged for an item that wasn't delivered so I'm just going to return all thirteen and never shop here again. It isn't worth the hassle."

"Kristin is an amazing associate and really helped me by finding an item that I have been looking for almost a week. I placed an online order and was not sent the correct item from the warehouse. Online then shown the item “Out of Stock”. I can’t thank Kristin enough for her help as I purchased many of the same shirts for a family gathering and she has restored my faith too in Old Navy. TY TY TY Kristin."