Talbots

"The women here are beyond nice. They are extremely knowledgeable in the fit of their clothing pieces. They are very helpful in finding you the right match and fit for your personal style. The ladies are not pushy in any way, just truly involved in providing you with the utmost pleasant and rewarding shopping experience."

"It's Christmas Eve and my mom found my present for her. I love the element of surprise and excitement in gift giving and with that deflated by her discovery of it, my sister and I set out to find something else to gift our mom before Christmas day. We started at Talbots because it's a brand our mom prefers, but we walked out of the store purchasing absolutely nothing for one reason: racial profiling. Instead of the usual warm holiday greeting, we were met by a middle aged Caucasian woman who sternly asked us what we're doing there and when we politely answered back that we weren't searching for anything in particular and began looking at the collections, it wasn't long before her "attentiveness" was clearly seen for what it was: surveillance. We couldn't take a few steps without hearing her calling after us, "can I help you find anything?" We went to the back of the store to see the collections there, she trailed after us. We came back up to the front of the store, she followed us again. We were at the door for a couple minutes toward the end and I had a sweater in my hand that we were deciding if we should even buy at that point and we were being stared at from the cash register by the cashier. The entire experience was so uncomfortable for both my sister and I that we will actively never buy anything from Talbots ever again. It's 2022 and the fact that racial profiling is still a pervasive and disturbing part of the "service" culture at this store means that these associates need more racial sensitivity training and awareness to say in the least. My sister and I weren't dressed to the nines, but that's because we weren't expecting to, but still certainly looked better than the crypt keepers employed there. Regardless, if one has to present themselves a certain way on what is essentially an errand to prove their financial capabilities, then there's something wrong with that requirement in and of itself. If I wanted to steal something on Christmas Eve, I wouldn't target a clothing store for middle aged women that has absolutely nothing of value. It has to make sense. We took our money to Coach, Nordstrom, Macys - anywhere but there. and let this be a warning to all POC that wish to visit this store."

"Friendly helpful staff. Great sale going on now too. Walked out with more than I planned and shocked at how little the bill was. Pays to have the Talbott card got me an extra 5% off the sale."

"I hit the perfect time to shop and update my wardrobe as I was given what felt like 1:1 attention--yet no pushy sales clerks. Jodi primarily assists customers find their sizes and coordinating pieces, is wonderful to work with. And Susan who is a Sales Manger was also helpful and informative about upcoming promotions. Definitely a positive experience."

"One of my favorite brands ! Staff is so nice and very homey store ! For so long Talbots keeps their semi classic , semi casual & casual styles ! I always appreciate it !"